Getting Help

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Getting Help

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Should you need help either with understanding the software or setup you can use the following resources as appropriate:


Setup Issues:

Assuming the installation instructions have been completed, the Setup section of this manual is a good starting point.  If this doesn't help you should contact your sales contact person.


Gaining an understanding of functionality:

Tutorials: You will automatically get a prompt when opening a sample database


Specific Questions:

User Forum:  You can search the User Forum or ask a question.

Support:  Nominated power users within your organisation can contact us on or +61 2 8875 7948.  We ask that other users go through their power users if possible, or if that is not possible, contact us on the email address.