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Yeongbin Gim  
#1 Posted : Thursday, October 17, 2019 1:24:15 PM(UTC)
Yeongbin Gim
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Screen Shot 2019-10-17 at 2.17.43 pm.png (127kb) downloaded 1 time(s). Screen Shot 2019-10-17 at 1.14.04 pm.png (54kb) downloaded 1 time(s).

Hi,

There are issues showing up when we upload lab results.

Please check attached screenshots from the error messeges and let us know how to upload properly.

We have asked to the lab to send us updated lab results and tried to upload but still not working.

Thanks.

NickT  
#2 Posted : Thursday, October 17, 2019 1:48:56 PM(UTC)
NickT
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Hi Yeongbin,

Can you please ask the lab to submit these to your ESdat Online email account?  I had a look at your account, and these have not been emailed directly to ESdat.

By doing this, the lab will recieve these errors and be able to address them. 

If you have any issues getting the lab to do this, please have them contact us directly.

Thanks,

Nick

Edited by user Thursday, October 17, 2019 1:49:53 PM(UTC)  | Reason: Not specified

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