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Craig Barker  
#1 Posted : Friday, October 11, 2019 9:01:40 AM(UTC)
Craig Barker
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Screenshot.JPG (91kb) downloaded 1 time(s).

This is something that we have not observed before when opening a new file.

We cannot clear the template and get the last jobs data rolling in

Craig Barker 

Edited by moderator Friday, October 11, 2019 9:17:38 AM(UTC)  | Reason: Not specified

NickT  
#2 Posted : Friday, October 11, 2019 9:24:20 AM(UTC)
NickT
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Hi Craig,

I'm not sure I understand what the issue is.

Are you trying to open an existing Project, or create a new one?

What do you mean by "cannot clear the template"?

What is different about the screencapture you've provided to what you normally see?

Thanks,

Nick

Craig Barker  
#3 Posted : Friday, October 11, 2019 9:31:19 AM(UTC)
Craig Barker
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Hi Nick,

We are creating a new project.

The issue is that it is automatically selecting "V2101_Morwell_new" which is a previous project.

We cannot seem to unselect this option, thus when we attempt to create our new blank project, all of the data from V2101_Morwell_new is being imported with it.

If it is easier to communicate, do you have a mobile number we could reach you on?

Cheers,

Craig Barker

NickT  
#4 Posted : Friday, October 11, 2019 9:38:59 AM(UTC)
NickT
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Hi Craig,

Thanks for the clarification.

I suspect that someone has changed the "Network Information Directory", or "Template Path" and they are pointing at a project folder on your network rather than the ESdat Template directory.

Have a look at the Online manual here: http://ESdat.net/ESdatHe...x.html?network_files.htm and http://ESdat.net/ESdatHe...template_directories.htm

This should give you the information you need to be able to check your folders and get the correct template back.

Cheers,

Nick

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